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complaints


We appreciate that on occasion we may fall short of expectations and in such circumstances a complaint may arise.  We do take complaints seriously and endeavour to deal with any problems or issues in a prompt and efficient manner.

The Melton has an internal complaints procedure and we have a leaflet 'Making a Complaint' explaining the complaints process.  This leaflet is available from any Branch Office or by clicking HERE.

If you wish to make a complaint, please do not hesitate to contact us.

 
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